A Good Account Strategy—What It Takes

Strategy has been defined as a high level plan designed to achieve an overall aim. A rather simple statement, but good strategies can be very challenging to articulate and execute. On the one hand they should be straightforwardly expressed; but on the other hand they should be broad enough to cover a major goal.

For those of us responsible for strategic account planning, it is critical that we work with our sales team to forge a strategy for success…one that we all agree to, one that requires a stretch to attain, and one that has a practical path for action.

Think about a particular client account. Analyze what is standing in the way of growing the business there. What are the critical few obstacles? Figure out how to overcome those obstacles and delineate the action steps needed to move forward.

If, for example, you want to grow the revenue from Company A (Strategy) but have lost your major contact there (Problem), you need to deepen and widen relationships with key figures…in other words expand your influence (Approach). Design a plan for how and when you will reach out and develop new contacts (Action Steps).

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